Helpful Tips for Hiring a Home Care Provider
If you, or a loved one, need some special care – say you’re recovering from surgery, need some help with your new arrival or you need care for a chronic illness – professional home based care is often the ideal answer.
But you should find out how to make sure you get the right care for your needs. Home care services have a fairly wide range, and you need to find the perfect match for your situation. So if you’re using a home care services agency, here are some things to consider and some questions to ask.
Before you get started on finding the right home carer, make sure to figure out exactly what service you’re looking for. Home care services range from helping out around the house, to simple health care to highly specialised care. Write up a detailed job description of all the help you need and the hours you’ll need the carer around.
Choosing an agency
You could start by asking your doctors or even your friends for any agency recommendations. From there, the first thing you should ask a potential Huntington’s disease to do is provide you with references. Ask for a list of doctors, physiotherapists and any other professionals who have worked with the agency. And at the same time, ask for any of their clients who would be willing to give you their comments and tell you about their experience with the agency. This is one of the best ways to get an idea of how good the agency is.
Asking the right questions:
About the caregivers
Find out about the screening process that their caregivers undergo – what type of background check do they do on their workers? Many employers these days run criminal background checks on potential employees – and if you’re going to hire someone to work in your home, these checks are important.
Ask what their training is like. Do they provide any training for their workers, and if so is it a once off training course or is it done on an ongoing basis?
Can you, and your loved one in that case, take part in an interview and have an input into the choice of caregiver. The more input you have, the more comfortable you’ll be.
About the care
Find out how it works. Do they formulate a care plan? What is the care plan like – is it formulated in conjunction with your doctors? Is the care plan adjusted if needs be?
Can the agency refer you to specialists – like therapists, physiotherapists, and dieticians – if necessary?
How is the agency’s supervision? Do they check in with the workers regularly and hoe do they evaluate the quality of the care?
Ask them how they handle conflict between clients and caregivers. Is there someone you can contact with requests or complaints? Will it be easy for you to change workers if it doesn’t work out?
About the costs
How does the billing work? Find out exactly how all the services and fees are structured and ask for detailed cost explanations.
Does the agency have a practice number? With some agencies your home care fees might be covered by medical aid. Do they offer any other kinds of financial assistance such as payment plans?
By asking all the right questions you can ensure that you find the right home care agency – and thereby the best home care giver – for your individual needs.